INTAGANZWA SACCO KIREHE Following up a question PREPARATION WORKSHEET Service | Date of issue | Desired outcome __________________________________________________ Date of contact | Reference received, if any __________________________________________________ Response received | Agreed next step | Follow-up date __________________________________________________ [ ] I recorded the issue and desired outcome. [ ] I verified the SACCO contact channel. [ ] I noted the SACCO’s response. [ ] I know the next step or what I need to ask. This worksheet has not been sent to the SACCO.